Refund policy

 

All Sales Are Final / Refund Policy Return Policy

All sales are final. We accept returns for an exchange (20% restocking fee), or for items damaged in transit.

Refunds and Exchanges

  • To be eligible for a refund or exchange, you must first contact us within 7 days of receiving the item(s) to alert us of the damage.

  • Return the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item.

  • To complete your return, we require a receipt or proof of purchase (Order#). Non-returnable items:

    • Gift cards

    • On Sale item(s)

    •  

      Refunds (if applicable)

      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your replacement or refund will be processed, and a credit will automatically be applied to your credit card, original method of payment or in your YOYA digital “Wallet” account, within 7 business days.

Shipping

To return your product, you should contact us prior to shipping the item.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Lost or Stolen Packages

VARSITYGOODSONLINE.COM is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, VARSITYGOODSONLINE.COM will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.